Portfolio

Intranet implementation

Project summary

Uniting disparate systems for specialist manufacturer

When this leading UK manufacturer underwent expansion, it called on us to solve its communication challenges with a custom SharePoint implementation. The key results of this project were:

High adoption

By demonstrating SharePoint's benefits, we ensured that staff realised its full potential.

Fast & transparent

The Quality department streamlined processes while easily keeping track of every action.

United locations

The factory began sharing real-time data with a new location, achieving a single version of truth.

The full story

1: Corporate growing pains

 

Our client is a leading manufacturer based in the UK. The company specialises in producing high-precision parts for electrical power plants.

 

When the manufacturer contacted us, the company was in a period of expansion, with a second factory set to open within months. This also meant growth in the existing workforce of around 600 staff.

 

This growth provided an opportunity for the company’s IT department to suggest fresh approaches to inefficient, paper-based processes. An Excel-based system in the Quality department introduced a high risk of error and caused staff to spend time chasing clarifications.

 

And while the IT department was keen to adopt a modern SharePoint system, the company’s decision makers were not yet convinced. Without enthusiasm in the right places, the much-needed modernisation was not going to get off the ground.

2: Effective SharePoint implementation

 

The IT department was in need of expert input—both to demonstrate SharePoint’s value and to implement the platform. With our extensive experience both with manufacturing clients and with SharePoint, Influential Software was the natural choice for this client.

 

Our first step was to give a compelling presentation on the benefits of SharePoint for this client’s specific needs. Outlining the various deployment options and the expected return, our SharePoint consultant successfully won the decision makers over.

 

Next we conducted a full audit of the client’s business processes and how they could best be optimised with SharePoint.

 

The implementation itself was a straightforward operation for our SharePoint consultants. Finishing ahead of the project schedule, we exceeded the client’s expectations with additional features.

3: The new digital evangelists

 

The result of this SharePoint implementation was an integrated, transparent, and secure communication platform for the Quality department. With one source of truth and a real-time view across both factories, teams were able to reduce risk and maximise profit.

 

In the longer term, this project served as a test case for digital transformation among the client’s teams. Seeing how successful the SharePoint project had been, other teams took an interest in improving their own processes. Ultimately, this modern outlook has enabled the client to focus on innovation and compete more strongly in the market.

 

Does your business spend too much time searching for files?

Our SharePoint consultants can help.

Info

2nd April 2020
manufacturing, SharePoint, CMS

Privacy Preference Center

Necessary

Advertising

Analytics

Analytics cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.

Google Analytics
The cookie _gcl_au is used by Google Analytics to understand user interaction with the website.

For example, in order for Google Analytics to determine that two distinct hits belong to the same user, a unique identifier, associated with that particular user, must be sent with each hit.

The analytics.js library accomplishes this via the Client ID field, a unique, randomly generated string that gets stored in the browsers cookies, so subsequent visits to the same site can be associated with the same user.

By default, analytics.js uses a single, first-party cookie named _ga to store the Client ID, but the cookie's name, domain, and expiration time can all be customized. Other cookies created by analytics.js include _gid, AMP_TOKEN and _gac_. These cookies store other randomly generated ids and campaign information about the user.

Google Analytics
_gcl_au, _gid, _ga, gtm_preview

Other

WordPress uses cookies for authentication. That means that in order to log in to our WordPress site, you must have cookies enabled in your browser.

There are two types of cookies set by WordPress.
1 — Session cookies — These are ‘strictly necessary’ cookies as WordPress will not be able to function without it.
2 — Comment cookies — These are not ‘strictly necessary’ cookies and are set when users leave a comment on a post.

Wordpress Session cookies:
Users are those people who have registered an account with the WordPress site.
wordpress_[hash]
wordpress_logged_in_[hash]
wordpress_test_cookie
wp-settings-{time}-[UID]

Wordpress comments:
Comments are usually turned off by default.
If by chance they are still active on a post, asides being turned off when spotted, data from these are not saved by Influential.
- When visitors comment on a post, they too get cookies stored on their computer. This is purely a convenience so that the visitor won’t need to re-type all their information again when they want to leave another comment. Three cookies are set for commenters:
comment_author_{HASH}
comment_author_email_{HASH}
comment_author_url_{HASH}

Wordpress, Intercom
comment_author_{HASH} comment_author_email_{HASH} comment_author_url_{HASH} wordpress_[hash] wordpress_logged_in_[hash] wordpress_test_cookie wp-settings-{time}-[UID]
intercom-id-[app_id],intercom-session-[add-id]