1: Corporate growing pains
Our client is a leading manufacturer based in the UK. The company specialises in producing high-precision parts for electrical power plants.
When the manufacturer contacted us, the company was in a period of expansion, with a second factory set to open within months. This also meant growth in the existing workforce of around 600 staff.
This growth provided an opportunity for the company’s IT department to suggest fresh approaches to inefficient, paper-based processes. An Excel-based system in the Quality department introduced a high risk of error and caused staff to spend time chasing clarifications.
And while the IT department was keen to adopt a modern SharePoint system, the company’s decision makers were not yet convinced. Without enthusiasm in the right places, the much-needed modernisation was not going to get off the ground.