Customer Portal Solutions

Enhance your customer experience

Build the best customer experience with modern customer portal solutions that fit the needs of your users. By choosing Influential Software to deliver your CPS solution, you'll get access to:


  • speedy delivery
  • fast access to projects
  • secure and centralised portal
  • improved customer flexibility

Illustration of data and technology holographic dashboard to represent customer portal solutions

Definition of CPS

What are Customer Portal Solutions (CPS?)

Customer portals are a private online channel through which you can provide support and information to your customers. It acts as a central information hub that can resolve queries that would normally be assigned to support staff.

Customer portals are simple yet secure, all you need is internet connection and a web browser.

Benefits of CPS

Why should you implement a Customer Portal Solution?

By implementing a customer portal solution, your clients have the ability to be completely self serving.

Secure information exchange

Clients gain independence

Manage larger files

Increased customer satisfaction

Better version control

Strict file storage system

CPS examples

Use cases for customer portal solutions


Quality portal solutions aren’t “out-of-the-box” – If you’re looking to create a unique solution, we can help provide one to fit your industry, organisation, and your key goals.

FAQs for customer queries

Individual data management

Community forums

Centralised access to documents

Ready to skyrocket customer satisfaction?

It’s time to implement your CPS solution in your business. Get in touch with a member of our sales team to here more about our effective CPS development.