Portfolio

Compliance management

Project summary

Eliminating non-compliance risks for a global charity

When a global charity found itself facing fines due to out-of-date documents, we used our SharePoint development skills to remove the risk with automated alerts. The key results of this project were:

Peace of mind

Freed from human error, the client became confident in its ability to conform with regulations.

Automated efficiency

Documents that had formerly taken time to identify now notified the relevant staff automatically.

Long-term value

The new system continued to serve its function for years to come, thanks to ongoing support.

The full story

1: A charity in crisis

 

Founded in the US almost 80 years ago, our client provides humanitarian aid by plane to over 55 countries in the Americas, Africa, and Asia. This work requires the organisation to keep track of hundreds of aircraft, pilots, and support staff, along with large volumes of supplies. Speed and reliability is of the essence when responding to humanitarian crises or supplying remote communities with essentials such as food and medicine.

 

But at the time of contacting Influential Software, the charity was facing a crisis of its own. Complex international compliance issues around pilots’ licences had caused the charity to pay fines and face legal risks. Reliance on manual processes was preventing the charity from focussing on its real mission. In short, the organisation’s inability to quickly identify licences that were about to expire was costing it dearly.

2: SharePoint developers to the rescue

 

The charity’s reasons for choosing Influential Software were our development expertise and our experience with regulated industries such as insurance and banking. These qualities put us in a good position to solve the organisation’s compliance worries.

 

Our starting point was an in-depth consultation to identify the causes of the compliance failures and how best to overcome this challenge. As a result, the charity agreed that custom SharePoint development was the most effective remedy.

 

By creating automated notifications for licences that were due to expire, our SharePoint developers ensured the charity could easily manage this situation. A permissions system also made sure that only those with the proper authority could access sensitive information.

 

However, simply implementing technology is not enough to create organisational value. Along the way, our consultants had to engage the charity’s employees so that they could understand the system and realise its full potential.

 

And following on from the successful implementation, the client benefitted from SharePoint support that kept the solution in line with changing requirements.

3: Flying high with SharePoint

 

Doing business internationally brings complications—even when your business is kindness. Such complex scenarios make agile and automated systems more necessary than ever, as this charity learned.

 

With the new SharePoint system, the organisation was able to free its staff from the task of manually chasing documents. This allowed them to spend more time developing better ways of reaching afflicted people around the world.

 

Is your organisation struggling with non-compliant content?

Our SharePoint consultants will provide a solution.

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15th May 2020
charity, SharePoint, CMS, development