Global charity intranet solution

Not-for-profit organisation modernises its web portal

Influential Software’s expertise global charity intranet solution helped this organisation use automated reminders to avoid non-compliance fines.

Executive brief

Enabling global communication

Our client provides humanitarian aid by plane to over 55 countries in America, Africa, and Asia. This work means the organisation has to keep track of hundreds of aircraft, pilots, and support staff, along with supplies. Influential Software’s digital experts designed a new staff intranet system to help the team stay in touch globally. Our charity intranet solutions provided:

access in remote areas

automated compliance

widely accessible

increased organisation

Curious about how we achieved this global charity intranet solution? Read on to find out more.

The full story

Purple arrow encouraging readers to scroll down for the rest of the GDPR data solutions case study

The challenge

Troubling compliance issues

The current intranet system was causing the charity to pay fines due to out-of-date pilots’ licenses that weren’t being flagged. Reliance on manually checking details was time-consuming and costing the charity money that could have been spent elsewhere.


Access anywhere was also a priority if pilots were stationed in countries with low connectivity, then they still needed to be able to access the intranet. 


It was clear to our clients that upgrading the intranet would play a pivotal role in overcoming these issues.

The solution

Build a new intranet

Due to our proven SharePoint expertise, the client chose us to build their new intranet.


Our proposal was to create a brand new intranet in the cloud. Doing this would help eliminate the compliance failures and save the charity money in the long run. 


We created automated notifications for licences that were due to expire. Our SharePoint intranet developers ensured the charity could easily manage the situation and stop being fined. We also introduced a permissions system that made sure only those with the proper authority could access sensitive information.

The benefits

Unifying the workforce

The primary benefit of this intranet solution was allowing staff to access company information no matter where they were based. 


Another benefit was the intranet’s function as a staff directory. Employees could view the organisational structure with ease and stay up to date on staff deployment.


Overall, the business benefits of this charity intranet solution were:


  • saving time by automating manual tasks
  • enabling connectivity anywhere in the world
  • avoiding the risk of compliance breaches

Find your intranet solutions

This charity is just one of the organisations that benefit from our digital portal expertise. To find out how we can help you, check out our digital portals page.


21st December 2020
SharePoint, intranet

Privacy Preference Center




Analytics cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.

Google Analytics
The cookie _gcl_au is used by Google Analytics to understand user interaction with the website.

For example, in order for Google Analytics to determine that two distinct hits belong to the same user, a unique identifier, associated with that particular user, must be sent with each hit.

The analytics.js library accomplishes this via the Client ID field, a unique, randomly generated string that gets stored in the browsers cookies, so subsequent visits to the same site can be associated with the same user.

By default, analytics.js uses a single, first-party cookie named _ga to store the Client ID, but the cookie's name, domain, and expiration time can all be customized. Other cookies created by analytics.js include _gid, AMP_TOKEN and _gac_. These cookies store other randomly generated ids and campaign information about the user.

Google Analytics
_gcl_au, _gid, _ga, gtm_preview


WordPress uses cookies for authentication. That means that in order to log in to our WordPress site, you must have cookies enabled in your browser.

There are two types of cookies set by WordPress.
1 — Session cookies — These are ‘strictly necessary’ cookies as WordPress will not be able to function without it.
2 — Comment cookies — These are not ‘strictly necessary’ cookies and are set when users leave a comment on a post.

Wordpress Session cookies:
Users are those people who have registered an account with the WordPress site.

Wordpress comments:
Comments are usually turned off by default.
If by chance they are still active on a post, asides being turned off when spotted, data from these are not saved by Influential.
- When visitors comment on a post, they too get cookies stored on their computer. This is purely a convenience so that the visitor won’t need to re-type all their information again when they want to leave another comment. Three cookies are set for commenters:

Wordpress, Intercom
comment_author_{HASH} comment_author_email_{HASH} comment_author_url_{HASH} wordpress_[hash] wordpress_logged_in_[hash] wordpress_test_cookie wp-settings-{time}-[UID]