The primary benefit of these GDPR data solutions was to eliminate the risk of non-compliance with data protection laws. But on top of mitigating risk, the GDPR integration project also positively impacted our client’s day-to-day business.
For example, having a GDPR portal for customers has vastly reduced the calls to the company’s customer service team. And the company’s confidence in its centralised consent data means staff no longer have to worry about inaccurate details.
Overall, the business benefits of this data integration project were:
- automated compliance with data protection regulations
- reduced workloads for the customer service department
- improved customer satisfaction with the self-service portal
- greater ability for marketing to target the right people
This GDPR integration project is part of our ongoing work for this financial services company. Based on our fast and flawless delivery, the company now trusts us as their go-to systems integration experts. From customer service integration to financial API platforms, we are transforming their business for efficiency, agility, and profitability.