As our client knows, managing an independent school with locations in three cities is not easy. Firstly you have to maintain the highest educational standards. Then you have to manage relationships with students, parents, staff, and third parties. Finally, you have to keep the school viable as a business. And to achieve all this you need end-to-end efficiency.
So far the school’s digital transformation had consisted of adopting Salesforce, Sage 200, and Advanced Cloud School. But while these systems worked well in their respective areas, they didn’t talk to each other. This meant that staff had to print out data and pass it to other staff members for manual data entry. This process had the following disadvantages:
- more hours spent on data entry
- decreased reliability of data
- no immediate availability of data
While the school looked at integration software that could connect Salesforce and Sage, these products did not have the flexibility to support further integrations. They needed an integration platform that would provide long-term value, whatever applications they decided to adopt in the future.