Businesses everywhere are embracing APIs to drive innovation and digital transformation. Web APIs are just one type. You may have heard the term, but do you know what APIs are, what they do and why we need them? Web APIs: What They Are and Why We Need Them Successful modern businesses deliver seamless, convenient digital […]
Connectivity experts MuleSoft conducted a survey to assess how organisations globally are executing on digital transformation initiatives, IT challenges and the role of APIs to meet business goals. Our infographic highlights the core findings. Digital Transformation: Not just a Buzzword As they did in 2015, MuleSoft this year conducted a survey to assess connectivity trends in organisations […]
If you’re planning to outsource IT to another company then you need to look at more than just the price. An IT support contract can be complex and difficult to understand, so here are some of the key points you should look for. What’s the difference between an IT Support contract and SLA? Once you’ve […]
Whether SME or FTSE-100, it’s never too late to start outsourcing IT – but where to start? In this article we take a look at what areas of IT & technical support you can outsource and the benefits of doing so. Your Business Needs IT Support. What Next? You own a business, you’ve done your […]
With Captain Kirk and his crew as our guides, we explore some of the benefits of IT support services for your business, as well as the risks and consequences of not having things in place. “Bridge to Engine Room – Warp Factor 9!” Captain Kirk of the USS Enterprise calls to the engine room for […]
SAP released their latest version of SAP BusinessObjects Business Intelligence 4.2 earlier this year to a great reception from business users and IT teams alike. It’s very likely you’ve heard about the release but have you properly considered how much of an impact upgrading to 4.2 could have on your business? If you haven’t already […]
In this final, 5th instalment of the Business Process Automation series we take a look at core processes surrounding business insights and Business Intelligence and why automated systems are crucial for success. First, What is Business Intelligence? In the last article we looked at Admin & HR Processes, an all-too-often overlooked part of business that can have some […]
Part 4 of our Business Process Animation series looks at Admin & HR processes that can be streamlined through automation, and the risks of letting things fall behind. The Often-Overlooked Processes Automation Sensation Part 3 not only looked at how to automate Customer Service & Management, but the potential risks of not keeping those processes […]
Part 3 of Influential’s Business Process Automation article series looks at how to streamline customer service & management. Seamless Customer Service is Critical Part 2 of Automation Sensation focused on “Improving Internal Communication & Processes”, highlighting a few key areas of your internal business that can be revolutionised through automation. The case for streamlined and organised internal […]
Second in Influential’s Business Process Automation article series, we take a look at some of the specific ways you can boost performance and reduce costs of internal processes. What processes can I automate? In our last article we asked the question “what is Business Process Automation (BPA)?” and looked at some of the reasons why […]